When you're an Aetna member, you’ll also get access to online tools and member services to make it easy for you to get answers to your health care questions. Log in or register with yourAetna member website, to gain access to these great features:
Find a doctor tool
Your personal health record
Check claim status
View and print ID cards and forms
Go mobile with the new Aetna HealthSM app
Staying healthy is important. So is keeping track of your benefits. But with everything else you have going on, managing it all can be a challenge.
The Aetna Health app can help. From finding a doctor and comparing costs to paying claims and viewing your ID card, the app is your all-in-one resource for the information you need. Please note: the new Aetna Health app will replace Aetna Mobile, so remember to download the new app.
If a time comes when you’re dealing with more complex health challenges, you can be assigned a nurse to work with you over the phone on an ongoing basis. Or if you have an ongoing health concern like diabetes, heart disease, asthma and low back pain, your nurse may call to check in from time to time. These services are included as part of your plan.
You may also get a letter or phone call from us, depending on your needs. Don’t forget, your caller ID may not say Aetna when we call. That depends on your phone carrier.
Care that works for you
As always, your care should be decided by you, your family and your doctor. But with more information, you can make better-informed decisions about your health.
Your conversations are completely confidential. We don’t share this information with your employer, and we keep all information confidential as required by law.
Receive access to registered nurses who can answer questions on a variety of health topics. Available on a 24/7 basis, the nurses are there any time you need help making an informed health care decision.
All NYP employees have year-round complimentary access to NYPBeHealthy’s new interactive online wellbeing platform, Virgin Pulse. Visit http://join.virginpulse.com/NYP or download the Virgin Pulse app through the Google Play or Apple App store today! You can use this tool to practice self-care activities including getting active, eating healthy, sleeping well, reducing stress, being productive, learning new things, contributing to the community, building relationships, and more.
Getting fit doesn’t have to be costly. You can save on gym memberships, health coaches and nutrition products. All the things you need to support a healthy lifestyle. These discounts are included with your Aetna health benefits. And your family members can use them, too. Once you’re an Aetna member, just log in to your member website at aetna.com to sign up.
After you log in, click on Discounts in the Stay Healthy section. Then, click on the Fitness link to get started.
On select Thursdays in February, CVS MinuteClinics are offering no-cost, ‘Know Your Numbers” heart health screenings where you can learn more about five key health numbers to help determine your risk for heart disease. The screening includes: total cholesterol, HDL cholesterol, blood pressure, blood sugar and body mass index, and is offered on February 13 and February 20, 2020.
To redeem this no-cost offer and view additional information, please print a copy of the MinuteClinic voucher (PDF) and bring it with you to any MinuteClinic. If you are unable to print a copy, show the voucher on your mobile device.
Please note that this offer is separate from NYPBeHealthy’s Biometric Screening and Wellbeing Assessment, and is not eligible for Everyday Amazing points.
Need help? Please call Aetna Member Services at 1-866-267-1091.
Monday through Friday, 8 a.m. to 6 p.m. your local time.