Just log into yourAetna websitefor detailed information about this covered benefit, including eligibility and medical necessity requirements. You can also call your Aetna Service Advocate at 1-866-267-1091, Monday through Friday, 8 a.m. to 6 p.m. your local time.
Aetna Dental PPO** members will have access to 3 tele-dentistry orthodontia providers:
They provide aligners for straightening teeth without having to visit a dentist’s office. You can use an at-home impression kit, obtain a treatment plan, and aligners are mailed directly to your home.***
*These providers ONLY participate under the PPO plan.
**NYP’s PPO plan DOES NOT provide adult orthodontia coverage.
***NYP members will have access to the Aetna discounted rate for tele-dentistry services, but will not receive reimbursement for the services from the plan.
Please note: Aetna members of any one of the Medical, Dental or Vision plans listed above, can enjoy a 10 percent discount from specific CVS oral care products. An exclusive member website features more than 50 CVS oral health products. Members can access the site from the Oral Care Discount page of the Aetna secure member website and enter the promo code AETNA10 at checkout. The products will be refreshed on an ongoing basis. The additional 10% off may also be applied to sale items.
Need help? Please call your Aetna Service Advocate at 1-866-267-1091.
Monday through Friday, 8 a.m. to 6 p.m. your local time.