Eligible health services include comprehensive infertility care. The first step to using your comprehensive infertility health care services is enrolling with Aetna's National Infertility Unit (NIU). To enroll, call the dedicated Aetna NIU at 1-800-575-5999 (TTY: 711).

You can view a summary of infertility benefits based on each Aetna health plan. 

2024

Please refer to your plan documents for a full list of services and coverage levels.

The Aetna NIU is there to help you. It is staffed by a dedicated team of registered nurses and infertility coordinators with expertise in all areas of infertility who can help you:

  • Enroll in the infertility program
  • Determine whether assisted reproductive technology (ART) services and fertility preservation services are eligible health services under your plan

For further assistance and specific details on coverage, please call Aetna Member Services at 1-866-267-1091 (TTY: 711), Monday through Friday, 8 AM to 6 PM.

Prescriptions associated with Infertility Treatment: CVS Caremark®

For assistance with prescriptions associated with IVF, call 1-877-408-9742 (TTY: 711) or visit CVS Specialty Infertility Treatment Options.

NOTE: This coverage is administered separately by CVS Caremark and does not apply to the Aetna lifetime maximum.

Out of Pocket Expenses

See estimated pricing for the NYP infertility centers based on your location (NYP or NYP Queens):

NYP Members

  • Weill Cornell Center for Reproductive Medicine – NYP (Coming soon)
  • Columbia University Fertility Center – NYP (Coming soon)

NYP Queens Members

  • Weill Cornell Center for Reproductive Medicine – NYP-Q (Coming soon)
  • Columbia University Fertility Center – NYP-Q (Coming soon)

Out-of-pocket expenses for treatment and medical services are eligible for reimbursement from a Health Care Flexible Spending Account if you are enrolled in one.

Finding Providers for Infertility Treatment

If you reside within Kings, Queens, New York, Bronx, Richmond, Nassau, or Westchester counties, Assisted Reproductive Technology (ART) services can ONLY be provided at the Weill Cornell Center for Reproductive Medicine and Columbia’s Center for Women’s Reproductive Care. If you live outside of the counties listed above, you ALSO have access to the Aetna Institutes of Excellence (IOE) network for Infertility Services.

Location Phone number Directions
Central Nassau
1300 Franklin Avenue
Garden City, NY 11530		 (516) 742-4100 Get Directions
Lower Manhattan
255 Greenwich Street
New York, NY 10007		 (646) 962-7499 Get Directions
Northwest Brooklyn
186 Joralemon Street, 12th Floor
Brooklyn, NY 11201		 (646) 962-3868 Get Directions
Northern Westchester
657 Main Street
Mount Kisco, NY 10549		 (914) 242-3700 Get Directions
Upper East Side
215 East 68th Street, Suite 7
New York, NY 10065		 (212) 962-7650 Get Directions
Upper East Side
1305 York Avenue, 6th Floor
New York, NY 10021		 (888) 703-3456 Get Directions
Upper West Side
2315 Broadway, 2nd Floor
New York, NY 10024		 (646) 962-3767 Get Directions
Location Phone number Directions
Manhattan
5 Columbus Circle
New York, NY 10019		 (646) 756-8282 Get Directions
Westchester
696 White Plains Rd
Scarsdale, NY 10583		 (914) 723-7000 Get Directions

 

Use the zip code tool below to identify the providers available for ART services.

FAQs

Clinics that have met enhanced quality, safety and economic criteria are designated to participate in the Institutes of Excellence network for Infertility Services. Designated IOE clinics have demonstrated success in infertility care, a commitment to continuous improvement and represent an exceptional value for our members. Preauthorization may be required for coverage to be effective.

Member education materials are available at www.aetnainfertilitycare.com and womenshealth.aetna.com.

Members and providers can reach our dedicated Infertility Unit at 1-800-575-5999 (TTY 711).

List of IOE facilities

 

You can learn more by visiting the Society for Assisted Reproductive Technology (SART) website. Click on the link below to get started.

SART website

 

SART is dedicated to the practice of assisted reproductive technologies (ART) in the United States. They are an independent third party that provides additional information for members and patience who are seeking infertility services.

Interested in Fertility Preservation?

Please note that, under the POS plan, egg extraction is an eligible expense when performed at a qualified location (Weill Cornell Center for Reproductive Medicine or Columbia University Fertility Center, or an Aetna Institute of Excellence if outside the five boroughs, Nassau and Westchester counties). Egg extraction is a voluntary, elective procedure and does not require an infertility diagnosis or referral by your physician to be eligible for coverage. The cryopreservation (freezing), monthly storage charge, and thawing for the frozen eggs, sperm, and embryos is effective January 1st, 2023, eligible coverage under the plan, and applies to the $30,000 Lifetime Maximum. The EPO plan still requires an iatrogenic diagnosis for this benefit. As with prescriptions for IVF, drugs are covered separately by CVS Caremark and do not apply to the Aetna lifetime maximum.

 

Need Help?

Prior to using your infertility benefits, please call your Aetna Service Advocate at 1-866-267-1091 (TTY: 711) for your general benefits questions.

For specific infertility benefits questions, you may be transferred to NIU by your Aetna Service Advocate, or contact them directly at 1-800-575-5999 (TTY: 711).

Please note: Your Aetna Service Advocate  can provide information and answer questions only for the plan in which you are currently enrolled. If you have questions about a plan that you are not currently enrolled in because you are newly eligible or considering a plan change during Benefits Annual Enrollment (in the fall), contact NYPAskAetna.com and include your Aetna member ID (if available) for a callback from an Aetna representative who can counsel you.